Words to live by

"Each of us needs to develop the courage to listen with our whole
heart and mind, to give love without asking thanks in return, and to
meet each person ad a chance to know a new individual, not as a way of
reaffirming prejudices. Our work should remind us all that the poor
the world over are out brothers and sisters.

But empathy is only our starting point. It must be combined with focus
and conviction, te toughness to know what needs to get done and the
courage to follow through. Today's world needs more than
humanitarians. We need individuals who know how to listen and who have
real and tangible skills to share. We will succeed only if we fuse a
very hard-headed analysis with an equally soft heart."

Jaqueline Novogratz, "The Blue Sweater"